Industrial Weighing specialists - Industrial Scales, electronic balances, Calibration Weights and Moisture Analysers
Service Agreements, Repairs, Calibration, Sales and Hire - Tel. 01842 751555 for advice, a quotation or to place an order

General

Blake & Boughton Ltd ("we" "us" "our") carry out Business to Business transactions so we collect and hold minimal personal data but we are are committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the data controller and we will process you personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Visitors to our Blake & Boughton website

Cookies: - We only use cookies on this website essential to the functioning of our Site and other cookies to help us to provide you with a good experience when you browse our Site.

Website Links: - Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. Please check before you submit your information to these websites.

Customers

We will collect details such as your email address, name, contact telephone number, address, bank details when you order goods or services from us either via our Site, by email, by telephone, if you complete an order/transaction form or send us a purchase order. We will use this information to process your order and comply with our contractual obligations.

In order to perform our contact with you, we may also need to share personal data with third parties such as payment providers, sub-contractors, suppliers, hauliers and postal service organisations to assist in the delivery of goods or services you have ordered;

We will retain your information as long as we require this to provide you with the goods or services ordered from us and for a period of 7 years afterwards.

Suppliers

We will collect details such as email address, name, contact telephone number, address, bank details in order to contact you about goods or services ordered with you and to place further orders. We will keep the personal data for 7 years further to being provided with the goods/services.

Marketing

Although we do not currently conduct any email marketing, we may use Customer personal data for our legitimate interests to provide you with details about our goods, services, business updates and events which we think may be of interest. You have the right to opt-out of receiving this information detailed at any time. To opt-out of receiving such information you can email us at sales@blakeandboughton.co.uk providing us with your name and contact details.

Legal Basis For Processing Your Personal Data

In accordance with data protection legislation we are required to notify you of the legal basis upon which we process your personal data. We process your personal data for the following reasons:
for performance of a contract we entered into with you including supplying goods ordered by you;
where necessary for compliance with a legal obligation we are subject to; and
for our legitimate interests (as described within this policy).

Disclosure of Personal Data to Third Parties

We may disclose your information to third parties for the following legitimate interests:
to staff members, suppliers, contractors and hauliers in order to facilitate the provision of goods or services to you;
to our affiliated entities to support internal administration;
IT software providers that host our website and store data on our behalf.

We may disclose personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and conditions and other agreements; or to protect our rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not sell or distribute personal data to other organisations without your approval.

Cross Border Data Transfers

We will not transfer your personal data outside the European Economic Area.

Data Security

Although we will do our best to protect your personal data including using encrypted data, we cannot guarantee the security of your information transmitted to our Site; any transmission is at your own risk.
Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

Access to, Updating, Deleting and restricting use of Personal Data

Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal information, please send an email to sales@blakeandboughton.co.uk. In certain circumstances we reserve the right to charge a reasonable fee to comply with your request.

You can also ask us to undertake the following:
update or amend your personal data if you feel this is inaccurate;
remove your personal data from our database entirely;
send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract; or restrict the use of your personal data.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Please send any requests relating to the above to sales@blakeandboughton.co.uk specifying your name and the action you would like us to undertake.

Right to Withdraw Consent

Where you have provided your consent to the collection, processing and transfer of your personal data, you have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, please contact us at sales@blakeandboughton.co.uk

Changes to our Privacy Policy

We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be updated on our website. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal without your knowledge or consent where required by applicable law or regulation.